Please be aware that all deliveries may be subject to delays due to the coronavirus. We are working as hard as we possibly can to get your goods to you in the quickest time we can. However, with delays from suppliers and couriers, your goods may not arrive within our usual delivery schedule. We will keep you up to date with the schedule of your delivery so you know exactly when to expect it. All deliveries are made kerb side only and are contactless to ensure safety for our staff and customers. Please get in touch with our team if you have any questions or concerns.
Call & Collect at Rustington
Our new call and collect service is now open to the public & trade.
Residents and trade from the Rustington area can order all of their tiling essentials by phone and we will have it ready for you to collect from our Rustington store the same day!
Our call and collect service is available at 9.00am-3.30pm weekdays.
Pay by card over the phone for easy, contactless collection
Your collection time will be confirmed
Park in our Rustington car park and a member of the team will come to your car to assist you.
The options and charges are as follows for UK Mainland only.
Prices (Inc VAT)
Samples – Maximum of 4 (100mm x 100mm)
UK orders over £350
Delivery up to 30 KG
Delivery up to 100 KG
Delivery up to 300 KG
Delivery up to 1 KG (Sundries and Mosaic Tiles)
Delivery up to 5 KG (Sundries and Mosaic Tiles)
Delivery up to 10 KG (Sundries and Mosaic Tiles)
Delivery up to 30 KG (Sundries and Mosaic Tiles)
Delivery 30 KG Plus (Sundries and Mosaic Tiles)
Delivery to Central London 30 KG Plus
Delivery to Scottish Highlands 30 KG Plus
Your delivery is scheduled between dates from 8.00am until 18.00pm
Please note deliveries are kerb side only.
All deliveries are to be checked and signed for against the original invoice. Please inform us within 3 days from point of delivery of any shortages or damages, anything reported after this time will not be accepted or replaced.
In the event of damages, breakages or shortages please mark this on the driver’s delivery note as no claims will be accepted if signed as received (once signed it will be presumed that the goods are undamaged).
When ordering, please be aware that we automatically add in 10% overage on your submitted required area.
What is overage?
Overage is a safety to ensure you have enough tiles required for your project. Overage also ensures you have extra tiles to cover you in the event of human error during installation, such as breakages, and so that you can store spares for future use should tiles become damaged over time. This is particularly important as tiles can be discontinued, making it a challenge to match if you don’t have spares of the originals.
If you are unsure, please get in touch with a member of our team before submitting your order online.