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What good customer service does!

A long time ago I went to top tiles asking if they would cut a tile I had purchased from them. Initially they said ok but it would cost me £5.00 then the area manager said it would not be possible and made me feel very unwelcome. I went to Euro tiles in Braintree and they were very welcoming said it would not be a problem and did it free of charge for me. Because of this I brought tiles for my en-suite and bathroom in my old house. Know I have moved and am re-doing the bathroom the only place I won't to go is Euro tiles. Just goes to show what good customer service does!

Amanda Braintree 13th July 2017

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Great Customer service

Great Customer service

Star rating: 5

Just to say I bought tiles and bathrooms from Eurotiles in Brighton and had the most amazing personal service from everyone especially Jeremy. The products are really good as well and I have been very pleased to recommend the products and service to all my friends and family.

 

13th June 2017

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Karl with help and a cup of tea

To Whom It May Concern:

 

I have looked on the website and cannot find a way of providing feedback and thanks on the service I have received at Guildford.  I can only find an opportunity for feedback on the new website.  By the way a global search facility would be good on the website.

 

I have recently placed an order via Karl with help and a cup of tea from Ben for Echo Susie floor tiles and would like to praise and thank both for their excellent customer service, friendly, approachable manner and for the time they spent with me in helping to determine which indoor floor tile I should go with.  It was much appreciated and very useful.

 

As I live in Kent Karl was facetiming and photographing different options to me before I could come directly to the store and went far beyond other tile companies would do.

 

Regards

 

Carol

Carol Guildford 12th June 2017

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Best service ever

Sophie helped me last week. She was honestly the best sales women I've ever met. Beautiful tiles, really helpful advice on what to match up with what - and she gave me a discount! Thank you Sophie.

Georgina L 6th March 2017

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EXCELLENT

Fantastic to deal with. By far the best tile outlet we have visited, we have visited lots!!!! Great service, Great Price. Brilliant Staff! Will recommend !!

See original review

Michelle Braintree 6th March 2017

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